CPA Australia has expressed support for the Taxation Ombudsman’s 2026 Refreshed Work Plan, describing it as a timely and well-considered response to the practical challenges faced by taxpayers, advisers, and small businesses across the country.
The Taxation Ombudsman’s 2026 Work Plan outlines reviews and administrative improvements that CPA Australia believes will deliver fairer and more efficient outcomes.
Among the priority areas addressed in the Work Plan, the administration of family trust elections remains a significant concern for CPA Australia members and the wider community.
CPA Australia’s Tax lead Jenny Wong stated, “Family trusts are a longstanding feature of Australia’s tax system, but the rules governing them are among the most complex.”
Jenny Wong further highlighted the risks associated with errors in family trust elections, saying, “Errors in family trust elections can result in disproportionate tax liabilities, placing family businesses at risk of financial distress.”
CPA Australia has indicated that while legislative reform is the preferred solution, immediate relief could be achieved through administrative improvements, including clearer guidance, simplified processes, and a more balanced compliance approach.
“Our members have reported increased uncertainty and compliance costs due to the ATO’s current approach,” said Wong.
“A review by the Taxation Ombudsman is an important step toward restoring fairness and reducing the risk of unintended consequences.”
In addition to family trust elections, CPA Australia supports the Work Plan’s reviews into the ATO’s administration of deceased estates, the use of Director Penalty Notices, and the readiness for the implementation of Payday Super.
These areas, according to CPA Australia, have significant implications for members and the broader community, especially small businesses and families dealing with complex tax obligations.
Wong acknowledged the broader impact of the Taxation Ombudsman’s efforts, stating, “The Taxation Ombudsman is demonstrating its commitment to improving the integrity and accessibility of Australia’s tax system, and for that it deserves credit and support.”
She added, “We look forward to continuing our engagement with stakeholders to ensure the system works better for everyone.”
In October 2025, CPA Australia cautioned companies about the potential pitfalls of replacing entry-level finance and accounting positions with AI systems.
CPA Australia business investment and international lead Gavan Ord advised firms to find a suitable equilibrium between technological advancements and the cultivation of human talent.