{"id":24181,"date":"2024-03-15T04:44:22","date_gmt":"2024-03-15T08:44:22","guid":{"rendered":"https:\/\/newssprinters.com\/index.php\/world\/mcdonalds-customers-in-japan-and-australia-report-technical-issues\/15\/03\/2024\/"},"modified":"2024-03-15T04:44:22","modified_gmt":"2024-03-15T08:44:22","slug":"mcdonalds-customers-in-japan-and-australia-report-technical-issues","status":"publish","type":"post","link":"https:\/\/newssprinters.com\/index.php\/world\/mcdonalds-customers-in-japan-and-australia-report-technical-issues\/15\/03\/2024\/","title":{"rendered":"McDonald\u2019s Customers in Japan and Australia Report Technical Issues"},"content":{"rendered":"<p>\n<\/p>\n<div>\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">McDonald\u2019s customers in Australia, Japan and Hong Kong reported having trouble ordering at the fast-food restaurants on Friday, as some operators cited technical problems with ordering systems.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">In a post on X, <a class=\"css-yywogo\" href=\"https:\/\/x.com\/McDonaldsJapan\/status\/1768531382136136024?s=20\" title=\"\" rel=\"noopener\" target=\"_blank\">McDonald\u2019s Japan<\/a> said its restaurants were having technical difficulties. \u201cThere is currently a system failure. We apologize for any inconvenience this may cause and ask that you please wait for a while until the service is restored.\u201d<\/p>\n<p class=\"css-at9mc1 evys1bk0\"><a class=\"css-yywogo\" href=\"https:\/\/www.facebook.com\/photo.php?fbid=798999235590266\" title=\"\" rel=\"noopener\" target=\"_blank\">McDonald\u2019s Hong Kong<\/a> said on Facebook that it was also experiencing a \u201ccomputer system failure,\u201d stating that \u201cthe mobile ordering and self-ordering kiosks are not functioning\u201d and asking customers to order directly at the restaurant counters.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">People in Australia posted pictures on social media showing signs on the doors of some McDonald\u2019s outlets apologizing to customers for causing inconvenience. Australian news outlets reported that some restaurants had closed, while others had reverted to an analog approach, with some workers taking orders with pens and paper.<\/p>\n<\/div>\n<aside class=\"css-ew4tgv\" aria-label=\"companion column\"\/><\/div>\n<div>\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">As of Friday evening, some restaurants in Australia appeared to have returned to full service.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">At a restaurant in Richmond, Melbourne, customers ordered shakes and burgers, crowded around self-service ordering machines and lingered over shared French fries. Workers at the restaurant said the outage had lasted about two hours and that customers had paid in cash.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">Jeremy Ruz, a customer in Newcastle, Australia, had been at the drive-through attempting to pick up dinner for his children when their plans were stymied by the systems failure, he said.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">\u201cPeople were coming out with a notepad and pen, saying they couldn\u2019t take cards,\u201d he said. \u201cThere was a queue a mile long.\u201d<\/p>\n<\/div>\n<aside class=\"css-ew4tgv\" aria-label=\"companion column\"\/><\/div>\n<p><a href=\"https:\/\/www.nytimes.com\/2024\/03\/15\/world\/asia\/mcdonalds-outage.html\" target=\"_blank\" rel=\"noopener nofollow\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>McDonald&rsquo;s customers in Australia, Japan and Hong Kong reported having trouble ordering at the fast-food restaurants on Friday, as some operators cited<br \/><button class=\"read-more\"><a href=\"https:\/\/newssprinters.com\/index.php\/world\/mcdonalds-customers-in-japan-and-australia-report-technical-issues\/15\/03\/2024\/\">Read More &rsaquo;<\/a><\/button><\/p>\n","protected":false},"author":1,"featured_media":24183,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/posts\/24181"}],"collection":[{"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/comments?post=24181"}],"version-history":[{"count":0,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/posts\/24181\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/media\/24183"}],"wp:attachment":[{"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/media?parent=24181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/categories?post=24181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newssprinters.com\/index.php\/wp-json\/wp\/v2\/tags?post=24181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}