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Attacks on employees of Germany’s Deutsche Bahn railway rose by around 6% in 2024, the transport company’s chief executive said on Friday.<\/p>\n
“In the last year, there were around 3,300 physical assaults, around 6% more than in the previous year,” Richard Lutz told news portal t-online. “Every form of violence against employees is completely unacceptable.”<\/p>\n
Around half of the attacks were against train employees in regional services, Lutz said. Other targets included cleaning staff, customer service employees and bus drivers.<\/p>\n
“We are unfortunately a mirror of societal developments,” said Lutz.<\/p>\n
Deutsche Bahn is increasingly offering employees in regular contact with passengers body cameras.<\/p>\n
“These devices have proven themselves for security services and train personnel,” Lutz said.<\/p>\n
Staff are also receiving de-escalation training, while trains are also being equipped with emergency alarms to call for help at short notice.<\/p>\n
The rise in attacks came on a busy year for Deutsche Bahn, which struggled to deliver services on time during the summer’s football European Championships.<\/p>\n<\/div>\n<\/div>\n